MILITARY MEMBERS
All Soldiers assigned to units with CAC/ID Card capabilities must be SERVICED by their Brigade S1. Tenant Units, Reservist, National Guard, and all other branches are serviced at Mower Processing Center in Bldg 208.
FLU SEASON
For customers who are experiencing flu symptoms including fever,cough,sore throat,runny nose,aching,headache,or fatique, please reschedule your appointment for another time.
SPONSOR MUST BE PRESENT
EXCEPTIONS: Valid POA for ID Cards/DEERS. A DD FORM 1172-2 signed by the sponsor from an ID Card Office or online @ https://www.dmdc.osd.mil/self_service/ within 90 days for ID card renewals only
ORIGINAL DOCUMENTS
All documents MUST be originals, court certified copies, or certified true copies. Documents in any other form will NOT be accepted.
PROOF OF IDENTITY IS MANDATORY
Two Valid, unexpired forms of identification must be present. One must be a valid, state or federal photo ID. All documents must be ORIGINALS or CERTIFIED TRUE COPIES. Local Badges and License to Carry Permits are not accepted. See list below.
LIST OF ACCEPTABLE DOCUMENTS
Usa Card – Moneyshopway http://www.cac.mil/Portals/53/Documents/List_of_Acceptable_Documents.pdf. Children under 18 must provide one form of ID (i.e. SS Card). Birth Certificates must also show the name of at least one parent. However, more documents may be required as needed.
PUERTO RICAN BIRTH CERTIFICATES
Puerto Rican Birth Certificates are only acceptable if issued on 1 July 2010 or later. FAQs can be found at http://www/prfaa.com/birthcertificates/
FOREIGN DOCUMENTS
Foreign documents NOT in English must be translated through Military One Source at 1-800-342-9647 (for Active Members), or from a certified translator. All foreign documents must have an Apostille or Legalisation from the Embassy signed by a U.S. Consular
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FOREIGN DOCUMENTS, CONT.
Bring in the original document from the country and the certified translation along with the apostille or Legalisation.
ADDING A SPOUSE
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Marriage Cert. recorded with the state of issuance, SS Card, Valid photo ID such as driver’s license. (check list of acceptable docs). If applicable, Divorce Decree, Annulment, or Death Cert. of previous spouses (sponsor and spouse), Medicare Card.
ADDING A NEWBORN
Birth Cert. or Confirmation of Live Birth within 60 days (Must list at least one parent), SS Card, Male sponsors adding children born out of wedlock need voluntary paternity of acknowledgment or court order paternity.
ADDING A CHILD
Birth Certificate (Must list at least one parent), SS Card. Male sponsors adding children born out of wedlock need voluntary paternity of acknowledgment or court order paternity.
ADDING A STEPCHILD
Birth Certificate (Must list at least one parent), SS Card, Marriage Certificate. If child is born to male spouse, will also need voluntary paternity of acknowledgment or court order paternity.
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ADDING A CHILD DUE TO ADOPTION
Final Adoption Decree, New Birth Certificate (Must list at least one parent), New SS Card.
ADDING A WARD, ARMY
Birth Certificate (Must list at least one parent), SS Card, Court order granting custody to the sponsor. Sponsor must provide over 50% support. Child must reside with sponsor for a year or longer.
ADDING A WARD, OTHER BRANCHES
Birth Certificate (Must list at least one parent), SS Card, Approved Memo from DFAS for secondary dependency. Sponsor must provide over 50% support. Child must reside with sponsor for a year or longer.
UNMARRIED FULLTIME STUDENTS, AGE 21-22
Usa Card – Moneyshopway Must be attending an accredited institution. Sponsor must provide over 50% support. Two forms of valid ID ((check list of acceptable documents). Child must not be married. ID can be renewed within 90 days of turning 21. More below.
UNMARRIED FULLTIME STUDENTS, CONT
Letter from the school registrar signed certifying current full-time status for associate's degree or higher and anticipated graduation date along with current term dates. Letter must be presented to DEERS by the sponsor. More below.
UNMARRIED FULLTIME STUDENTS, CONT
If student falls below full-time status, the ID Card must be turned in to a local ID Card/DEERS location. If ID card is lost, a current verification verifying full-time status and degree must be presented. More below.
UNMARRIED FULLTIME STUDENTS, DURING BREAK
Students on Break must provide enrollment verifications for the semester before and the semester after break to include grad date, term dates, degree, and full time for each semester.
UNMARRIED TRICARE YOUNG ADULT, (21-25)
Two valid forms of ID (check list of acceptable documents). Old ID card. ID CANNOT be issued before the effective date. Call Tricare to add child to Tricare Young Adult. Sponsor does not need to be present.
UNMARRIED INCAPACITATED CHILD 21 AND OLDER
Two valid forms of ID (check list of acceptable documents). SS card, Old ID card, medical sufficiency letter signed by physician (check the DFAS website below for a sample of requirements). More below.
UNMARRIED INCAPACITATED CHILD 21 AND OLDER, CONT
Approved Memo from DFAS for secondary dependency. This packet must be recertified every 4 years or if ETS date changes, whichever is sooner. Check the DFAS website for more information. http://www.dfas.mil/militarymembers/secondarydependency
Usa Card – Moneyshopway Usa Card – Moneyshopway ADDING A PARENT/PARENT-IN-LAW
Valid photo ID (check list of acceptable documents) SS card, Birth certificate, Birth Certificate of spouse or sponsor related to the parent, Approved Memo from DFAS for secondary dependency completed through DFAS. More below.
ADDING A PARENT/PARENT-IN-LAW, CONT
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This packet must be recertified every 4 years or if ETS date changes, whichever is sooner. http://www.dfas.mil/militarymembers/secondarydependency. If status changes, please report the change to DEERS.
INITIAL RETIREMENT, ACTIVE DUTY
Retirement Orders, DD FORM 214 (copy 4), Two valid forms of ID (check list of acceptable documents), Old ID Card. If Medicare eligible, bring in Medicare card. Be advised that it is best to wait until the official retirement date to get the ID Card.
INITIAL RESERVE RETIREMENT, (AGE 60)
Retirement Orders for age 60, Old ID Card, Two valid forms of ID (check list of acceptable documents). ID card cannot be issued until the 60th birthday or later.
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TRICARE FOR LIFE (AGE 65 AND OLDER)
Usa Card – Moneyshopway Old ID card, Two valid forms of ID (check list of acceptable documents), Medicare card showing part A and B. Please apply for Medicare at least 90 days before your 65th birthday so that Medicare can be reflected in DEERS.
Usa Card – Moneyshopway TEMPORARY TO PERMANENT RETIREMENT
Orders moving sponsor from TDRL to PDRL. Two valid forms of ID (check list of acceptable documents). Old ID card.
CIVILIAN RETIREMENT
Usa Card – Moneyshopway Two valid forms of ID (check list of acceptable documents). If your retirement is not showing in DEERS notify Civilian Benefits by either calling 703-882-5197 or emailing at
[email protected]
TAMP ID (TA-180 CARD)
DD Form 214 (copy 4), Separation Orders, Two valid forms of ID (check list of acceptable documents). Old ID card. (Must be qualified for TAMP). Appointment can be made the day after separation date or later.
100% DAV, ELIGIBILITY REQUIREMENTS
Letter from VA showing member rated 100% disabled and authorizing Commissary, Post Exchange privileges, and MWR and VA papers showing start date of 100% disability. DD FORM 214 (copy 4). Two valid forms of ID (check list of acceptable documents).
CIVILIAN PERSONNEL
Two valid forms of ID (check list of acceptable documents). All date must be previously inputted through the Civilian Personnel Advisory Center (CPAC). Check with your HR personnel. If going overseas, must present the DD FORM 2365.
CONTRACTOR
Usa Card – Moneyshopway Two valid forms of ID (check list of acceptable documents). All data must be previously inputted and verified by the Trusted Associate Sponsorship System (TASS). If going overseas, a SPOT and Letter of Authorization (LOA) are required.
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LOST OR STOLEN ID CARD, RETIREES
MP report/Police Report (within 90 days of reported incident). Two valid forms of ID (check list of acceptable documents).
LOST OR STOLEN ID CARD, DEPENDENTS
Two valid forms of ID (check list of acceptable documents). MP report/Police Report if not with the sponsor (within 90 days of reported incident). Fulltime students (21-22) also need new verification letter from college (see college info above).
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LOST OR STOLEN ID CARD, CIVILIAN/CONTRACTOR
MP report/Police Report (within 90 days of reported incident), Two valid forms of ID (check list of acceptable documents).
NAME CHANGE, SPOUSE
Two valid forms of ID (check list of acceptable documents) showing name change. Source Document for name change (i.e. marriage cert, divorce decree, court order name change). If a sponsor, addition actions may be required.
NAME CHANGE, CHILD
New SSN, New Birth Certificate, Source document for name change (i.e. court order name change, Final Adoption Decree).
NAME CHANGE, CONTRACTOR
Must be processed through your TASS agent before CAC update. Two valid forms of ID (check list of acceptable documents) showing name change. Source Document for name change (i.e. marriage cert, divorce decree, court order name change).
NAME CHANGE, CIVILIAN EMPLOYEE
Must be processed through CPAC. Check with your HR. Two valid forms of ID (check list of acceptable documents) showing name change. Source document for name change (i.e. marriage cert, divorce decree, court order name change).
RENEWAL
ID Cards can be renewed within 90 days of expiration. Required Docs for renewal: Old ID card, Two forms of valid ID (check list of acceptable documents). Please see below for additional documents needed if applicable.
